cth777 Privacy Policy

1.1 Registration Data

When you create a cth777 account, we collect the following information:

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Email address and mobile phone number
• Preferred username and encrypted password
• Country and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna)

1.2 Identity Verification Data

To comply with our anti-money laundering obligations and to verify that Users meet the minimum age requirement of 21 years, cth777 may request the following documents:

• National Identity Card (NID) or passport scan
• Proof of address (utility bill, bank statement dated within 90 days)
• Selfie photograph or video verification for liveness checks

Identity documents are processed securely and retained only for as long as required by our operational and compliance obligations.

1.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, and wagers made through your cth777 account. This includes transaction amounts, dates, payment method references (bKash number, Nagad number, Rocket number, bank account references), and transaction outcomes. We do not store full payment credentials such as PINs or full card numbers.

1.4 Technical & Usage Data

When you access cth777, our servers automatically collect certain technical information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation patterns
• Game history, betting activity, and session logs
• Referral source (if you arrived via a link or partner)

This data helps us detect fraud, prevent unauthorised account access, improve Platform performance, and personalise your experience.

1.5 Communications Data

If you contact cth777 via live chat, email, or any other channel, we retain records of those communications. This includes the content of messages, timestamps, and the resolution outcome. These records are used for support quality assurance and, where relevant, for investigating disputes or complaints.

3.1 Service Providers

cth777 shares limited personal data with trusted third-party service providers who assist in operating the Platform. These include game software providers (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi), payment processors, identity verification services, fraud detection platforms, and customer support technology providers. All service providers are contractually bound to process your data solely for the purposes specified by cth777 and to apply appropriate security measures.

3.2 Legal & Regulatory Disclosure

cth777 may disclose personal data to law enforcement agencies, regulatory authorities, or other third parties where required to do so by applicable law, court order, or other legal process. We will notify affected Users of such disclosures where permitted to do so by law.

3.3 Business Transfers

In the event that cth777 is subject to a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

3.4 No Third-Party Marketing

cth777 does not sell, rent, or share your personal data with unaffiliated third parties for their own marketing or commercial purposes. Any sharing of data is strictly limited to the purposes described in this Policy.

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device across pages and sessions, enabling functionality such as keeping you logged in and remembering your preferences. cth777 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

4.2 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without affecting core functionality.
• Analytics Cookies: Help us understand how Users interact with cth777 — which pages are visited most, where Users navigate from, and how long sessions last. This data is aggregated and anonymised.
• Preference Cookies: Remember your settings such as language preferences and notification choices to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your explicit consent and can be disabled at any time.

4.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may impair your ability to log in or use certain features of cth777. On mobile devices, cookie settings are typically accessible through your browser's privacy or settings menu. Most modern Android and iOS browsers (Chrome, Firefox, Samsung Internet, Safari) provide granular cookie controls.

5.1 Retention Periods

cth777 retains personal data for as long as your account remains active and for a period thereafter as required by our operational, legal, and compliance obligations. Typical retention periods are as follows:

• Account registration data: retained for the lifetime of the account plus 5 years after closure
• Identity verification documents: retained for a minimum of 5 years from the date of verification
• Transaction records: retained for a minimum of 5 years from the date of each transaction
• Support communication records: retained for 2 years from the date of last contact
• Marketing consent records: retained until consent is withdrawn, plus 1 year thereafter

5.2 Requesting Deletion

You may request deletion of your personal data by contacting the cth777 support team. Please note that we may be unable to delete certain data where retention is required by law or where deletion would impair our ability to investigate a pending dispute or comply with a legal obligation. Where full deletion is not possible, we will explain the reason and apply appropriate restrictions on the use of your data instead.

6.1 Right of Access

You have the right to request a copy of the personal data cth777 holds about you. We will provide this within 15 business days of receiving a verified request. The information will be delivered in a commonly used electronic format.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update basic account information directly through your account settings, or contact support for changes to identity documents or sensitive fields.

6.3 Right to Withdraw Consent

Where our processing of your data is based on your consent (such as marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal.

6.4 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests where you believe your fundamental rights and freedoms override those interests. cth777 will assess all such objections and respond within 15 business days.

7.1 Security Measures

cth777 implements the following technical and organisational security measures to protect your personal data:

• AES-256 SSL/TLS encryption on all data in transit between your device and our servers
• Encrypted storage of passwords and sensitive account fields — no plaintext credential storage
• Firewall protection, intrusion detection systems, and regular vulnerability assessments
• Role-based access controls ensuring only authorised personnel access personal data
• Regular staff training on data protection and security protocols

7.2 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, cth777 will notify affected Users without undue delay and will take immediate steps to contain the breach, assess its scope, and implement remediation measures. We will provide clear information about what data was affected, what steps we have taken, and what actions you should consider to protect yourself.

7.3 Your Responsibility

While cth777 takes all reasonable steps to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your cth777 account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access to your account. cth777 will never ask you to share your full password via chat, SMS, or email.

8.1 Minimum Age

cth777 services are strictly for individuals aged 21 years or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a User is under 21, their account will be closed immediately, all data will be securely deleted (subject to legal retention requirements), and any deposits will be returned to the originating payment source.

8.2 Policy Updates

cth777 reserves the right to update this Privacy Policy at any time. Significant changes will be communicated to active Users via email or an in-platform notification. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of the Platform after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.